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Meet The Team

At the core of our dental practice is a friendly team of professionals that are dedicated to your utmost comfort and optimal oral health.  We view each patient as a unique individual, and tailor each treatment to your specific needs.  As part of our commitment to providing close, personalized attention to every patient, we want to encourage patient communication.  Please know that we are here to provide outstanding patient care, and that we value the trust you have placed in us.


Tricia Bartlett

Office Manager

I have been involved in the profession of dentistry for 25 years.  Nineteen of those years have been spent here at our Buffalo Grove office and I can't imagine working anywhere else.  You will find me at the front desk enthusiastically waiting to greet you upon your arrival to our practice.  I am also typically the voice you hear on the other end of the phone.

I am here to assist you with the administrative side of your visit.  I can help you find the most appropriate scheduling for your appointments, answer all of your financial questions regarding your investment towards dental health, assist you with third party payment options,  and serve as your advocate regarding any insurance benefits your employer may have provided you.  In short, I am here to help you overcome the "paperwork" obstacles which may stand between you and your dental health.

When I am not at work you can find me tilling the soil in my garden, playing with my beautiful Yellow Labradors, Luke & Bella, cooking up something tasty in the kitchen, or spending time with my husband Matt.

I look forward to meeting you and guiding you through an incredible experience with Dr. Hicks and the rest of my team.

Caitlyn Orlick

Dental Assistant

I’m here to help you! I’ll always be ready to show you around, make you comfortable, and answer questions. As one of our assistants, I enjoy providing our patients with X-rays and Intra-Oral Photographs. I’m also fond of spending time in our laboratory creating models and cases. I have been at our office for 4 years. I came to our office after 2 previous years in the medical field, including getting my certification as a nurse’s assistant.

When I’m not having a laugh with our team and patients, I’m with my wonderful husband of 2 years, Ryan, and our 2 adorable cats, Leroy and Kiwi. I am involved in voluntary bible education work, Skywarn weather spotting, and video production. In my relaxation time I fancy drawing, baking, and a good sci-fi book or film. I look forward to seeing you at your next visit to our office!

807 East Palatine Road|Palatine, IL 60074|MAP & Directions

Call: 847-215-0003